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HRM. Personal development
An individual always needs change; the desire ‘to change something’ comes to many of us on a rather frequent basis. After a period of self-observation, I concluded that my yearning for change springs from the fact that either I don’t know what I want to do at a particular moment, or, should I be in a position to answer this question, I move consciously in that very direction which I have chosen for myself. This longing for change is one of the reasons why extremely capable employees leave their jobs. As a rule, the cause for their departure sounds like this: “I’m bored, something needs to change”. If you allow the situation to take its course, the person is likely to leave and the company loses an important intangible asset.
My method of working with members of staff in this situation is as follows: I simply ask them to have a think and then in the first instance answer for themselves the question “Why do I want to leave?”. People rarely ask themselves this question and try to find something deeper than this in their motives. Once this question has been answered, (in 90% of cases it transpires that the person is simply bored with their current role), I put forward several options and observe the person’s reaction; depending on this, I then propose a feasible alternative to their current position for the next few years. It is important to change a person’s routine rhythm and actions' procedure, so that they again feel that occasional twinge of something new even in old routine things; this can be new projects, or a change of business area within the company.
In itself, the answer to the question “What do I want to do now?” generates a lot of fresh energy and vigour, adding the self-confidence that an individual will stop “being bored”’ at work and that a field of them being able to realise their own potential has now opened up before them. If the employee is able to add their own personal ideas for development to this, a particular skillset, for example, as a result of working on a new business activity, then they will be able to carry on working in their old capacity for a considerable period to come.
If the atmosphere in the company is work-oriented and comfortable, the employee will focus on new things more readily, than going to a new unknown environment where prospects are uncertain. In this instance, staff training plays a significant role in the employment process and requires a sincere approach from both staff and managers alike. The company should take an active interest in the employee and in their personal development, so that the cooperation process is mutually beneficial. In this case, where the employee requires advice or assistance, then they should be provided, and for this it makes sense to heed the advice of any manager. In this regard there is no point in acting like a nanny: an individual must develop independently.
It is also important that the employee is aware of their objectives and how they correspond to the goals and objectives of the company or department, where they work. If there is no meeting of interests, then it would really be better to find another place to work. If there is sincere interest and motivation, however, then this can act as a tangible impetus to developing and achieving the desired goals and objectives. And there is not much sense in changing one place of work for another to achieve this.
Human Resource Management
By virtue of the specifics of my work I often have the chance to talk to different people. First of all, I just like to talk. Any socialising is always very emotional and gives you the chance to get a feeling about the person. The telephone and social networks lack this part of live communication, they do not have this taste for looking into someone’s eyes when you can understand in three seconds what you can’t write in even ten offers. Communication is priceless experience.
Secondly, I always personally choose the people who’ll end up working with me. This is really important because the department, team and working group should be on the same wavelength as me. Of course they can disagree with me and should have their own opinions, but the wave should flow as one.
I must confess that I don’t have a single approach for choosing workers or employees, each project and situation varies, but there a number of criteria which I pay attention to and consider important when recruiting. A person should:
• Know what they want in life even roughly. A candidate who replies “I’m interested in everything, I’m a fascinating personality, I’m prepared to work for you even as a porter” immediately sends the CV in the direction of the bin.
• I can smile during conversation and hold a gaze for more than three seconds.
• Have some memories or emotions, connected to the current place of work, i.e. something that engaged/heartened/attracted them. This in particular says that they’re not just doing their job but applying a part of themselves to it. In this instance impressions are simply unavoidable.
• They should define precisely why they want to change workplace. Simply saying “I have had enough” or “I want to change jobs” without additional explanation is clear evidence that this person is tired, need to be sacked so that they can spend a couple of months alone in a warm country and get their head together. Only then can they change jobs.
• Have a desire for work, and understand why they are doing it and their responsibility.
• Possess the required level of knowledge. Although I value practical experience above theoretical the latter is the base for future development.
• Have a clear idea about what they want to work as in this company precisely. This demonstrates that they have at least looked at the company’s website and read what they’d be doing. It is also useful to have an idea of how exactly they would be invaluable to the company, how their knowledge and experience could come in handy.
• Have a dream and an ability to describe it.
• Have an external appearance that correlates to their character. I accept people into the team for their character above all, not the sweaty body covered by a suit and wearing an expensive watch. People should be themselves. They may not get round to shaving in the morning but this doesn’t make them lose their confidence and beauty.
• Be able to talk openly about their faults and qualities, about what they do and don’t like at work.
• Be able to express their thoughts coherently. A person should talk simply and easily, without being well-read, but the harmony of their words talks about their simplicity of thought.
