Good impressions

Impressions – are a food for human awareness, for our feelings and emotions. Impressions have immediate effect on our emotional perceptions that are linked with a desire to achieve a Result from some activity or other. To put it simply – a “bad impression” is one that doesn’t fit our perceptions while a “good” or “surprisingly pleasant” impression is one that meets or exceeds our expectations leading to positive feelings. Positive feelings strengthen us, while on the other hand negative emotions drain it, therefore people instinctively look for good impressions and return to the place where they can get them again. For this reason the first principle of sincere management which I set-up for myself was to Offer a good impression to my clients.
In particular this means justifying or exceeding expectations that have been vested in you. And if you dig deeper, I must myself be the source of positive emotions and intentions for this to work. In equal measure this can be related to my relations with suppliers. Every person in their own way is a receiver and transmitter of different emotions, and any management is a constant form of communication. It is important to remember about one’s responsibility, what emotion you transmitted and what impression your colleague, client or interlocutor received. Therefore it doesn’t matter whether it’s a chat or business correspondence. Our emotions depend on our mood, intentions, interests, responsibilities, that we apply to a concrete thing and anyone, even if they can’t see it in your eyes or in the letter, has to consciously feel it.
Genuine understanding of this fact inside yourself is very important.

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