Corporate culture. Communication

Communication What we say and how we say it is a reflection of our thoughts and feelings. Often this is our reaction to what is happening to us expressed in the form of spoken or written words. Sometimes words fly out of our mouths unchecked and inflict unpleasant wounds on those with whom we are speaking. I have always been interested in the issue of how to speak concisely and to the point and communicate just the right amount of emotion for a specific situation. Through self-observation and an enormous number of bumps and bruises incurred in my ever-continuing quest, I have managed...

Error Correction

If something goes wrong... Everyone knows that mistakes occur during the execution phase of practically any project due to incorrect task descriptions, failure to understand the goal or desired outcomes, lack of attention to details etc. It is all very well if errors are caught and corrected before project completion. However, in some cases, the product that clients receive is quite different than expected. They become angry, rightly so, and still want to receive the promised result.  How to remedy a situation by turning it in a positive direction?  Rule number one:...

Understanding of Goal

There are lots of varying definitions and perceptions about what is a Goal. I wanted to share my understanding not so much about the perception of the word itself, but of my feeling for it. Experience has demonstrated that this feeling has shaped my life a great deal.    A goal is a conscious definition of the subject or state that I’m striving to achieve. For me, the most useful example to draw is as the horizon (the border between earth and sky), to which you’re going along the road. It’s there constantly in the field of vision, distinct objects peel off it and constantly approach...